Archive for the ‘Organization & Quality’ Category
March 29th, 2013 | 
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Reducing and preventing sickness absenteeism
Sick Leave Policy
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Where people work can also occur due to sickness absenteeism.
Within the framework of business continuity, it is important that the employer in a sick leave policy is dealt with absenteeism through illness captures how.
What smart entrepreneurs do to grow!
Grow is not obvious
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You should work hard. Still lacking and to agree.
The delusion of the day is very tempting for many people. But also a bit every day to work growth ensures that you grows. Or in any case not shrinking! Below are a number of steps for this approach some brief indulgences.
Quality is about …
What can Quality really mean?
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Quality is a particular concept.
No one is against it, yet everyone seems to understand what else under again. A selection from the definitions: ‘ appointment is appointment ‘, ‘ promise what you do and do what you promise ‘, ‘ Plan-Do-Check-Act ‘, or ‘ a good feature ‘ (Van Dale). Many think quality procedures, models and systems immediately. All true and useful but Read the rest of this entry »
Procedures, useful or obstacle?
The dark side of procedures
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Procedures are often set up to monitor the processes within our organization run smoothly.
They have the intention to streamline these processes, clear, measurable and verifiable. In itself, a good initiative that can support the quality of your operation.
However, Procedures have Read the rest of this entry »
Customers and other annoyances
Top three customer annoyances
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After I wrote some articles last year about the importance of the customer, take the questions for more information about how to hand over fist.
Last week I gave a lecture about this workshop for annex a professional association. And I have to admit, you hear Read the rest of this entry »